Margin recovery consulting
when revenue holds but profit does not.

What it is

Margin recovery consulting is the reconstruction of a business's true cost-to-serve per product, service line or customer, so prices and cost structures can be corrected where margin is being lost rather than reduced across the board.

What the engagement covers

1. 1.Rebuild cost-to-serve per line

   We allocate labour, delivery, rework and finance cost to each product, service or customer group, which usually reveals that a minority of the revenue base is carrying the rest.

2. 2.Audit the price list against reality

   We compare quoted prices, applied discounts and actual invoiced amounts, because unapproved discounting and stale price lists erode margin without appearing as a cost.

3. 3.Test escalations and supplier terms

   We check whether input cost increases have been passed through on time and whether contracted rebates, volume terms or settlement discounts are actually being claimed.

4. 4.Model corrected pricing

   We model the volume and customer-retention effect of each price or mix correction before it is implemented, so nothing is changed on assumption.

5. 5.Install a monthly margin control

   You leave with a simple recurring report that shows margin by line each month, so erosion is caught in weeks rather than at year end.

What it costs in South Africa

Fees are fixed in advance and quoted in the currency that suits you — ZAR, USD, EUR, GBP, AED or AUD — with the amount confirmed in your written quote.

Common questions

1. What is margin recovery consulting?

   It is the process of rebuilding true cost-to-serve per revenue line so pricing and cost structures can be corrected precisely, instead of cutting costs uniformly and damaging delivery.

2. What does it cost?

   The once-off Diagnostic & Foundations Pack is quoted as a definitive flat fee after your free 15-minute discovery call. Strategic Advantage is R8,500–R15,000 per fixed-scope project for one agreed margin-related workflow and a targeted roadmap; the standard quote is R12,500 subject to scope. Implementation, extra workflows and travel are quoted separately. Executive Partnership provides ongoing support at R20,000–R40,000 per month. Applicable VAT treatment is confirmed in writing.

3. Will raising prices lose me customers?

   Every price correction is modelled for volume and retention effect first, and in most SME engagements the larger recovery comes from cost-to-serve and discount control rather than headline price increases.

4. How soon do we see recovered margin?

   Discount control and supplier term corrections usually land within the first month; pricing and mix changes typically show in the numbers over one to two quarters.

5. Do you work with businesses outside South Africa?

   Yes — the analysis is data-led and delivered remotely where required, and you are quoted in the currency that suits you: ZAR, USD, EUR, GBP, AED or AUD. The currency and amount are confirmed in your written quote and do not change.